Frequently Asked Questions - FAQ
How much is Shipping in Australia?
Standard Shipping for orders under $70 is $7.95
Standard Shipping for orders $70 and over is FREE!
Express Shipping for orders under $100 is $10
Express Shipping for orders $100 and over is FREE!
If you place an order before 2pm (AWST), your order will be posted the same day (Monday - Friday).
How long does shipping take?
Standard shipping takes about 7-12 days (Should take less than 7 days if you live in WA)
Express Shipping takes about 1-3 days
Do you ship Internationally?
Not at the moment.
Can i exchange/return items if they don't fit?
You can! We offer online store credit in form of a gift card for items that don't fit.
What if i have pulled off and thrown away the tag but i want to return the item?
We don't accept returns that haven't got a tag as it isn't a "new" clothing item
If you have pulled off the tags and realised it does't fit but still have the tags you can post them back with the clothing item as we can re-attach them to the garment
I'm not sure what size to order?
Please use the following size guide to help determine your size.
It will take at least 2-3 business days to receive your order.
Do you do refunds?
We don't do refunds unless item/s are faulty, please note that we check every single item before they are sent off
We do however do online store credits
I haven't received my order?
We have emailed you a tracking number which you can view it's status at the Australia Post Website
Click the link below:
The tracking number is to prove that we have posted out your item/s
Once we have posted your item/s it is out of our hands and up to Australia Post
If your item/s have been lost we can not compensate for the lost item/s but we can do our most to work with Australia Post as it is out of our hands